Vinted Users Express Anger Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options due to shopper criticism.